ITS

Information Technology Services
Information Technology Services

Digital Media Productions

Assistance in producing disks, tapes, physical or electronic media.

Getting Started

Who Can Have It?

  • All faculty and staff at Queen's University.

Are there any costs?

  • The costs are variable depending on your requirements.

How Do I Get It?

  • Variable depending on your requirements.
  • Call for details 613 533 6570.

Additional Information

Production of, or assistance with, creating audio and video:

  • CDs
  • DVDs
  • Web delivery
  • Hard drive
  • Videos (QuickTime, Real Media, Windows Media, MPEG, or Tape, VHS or Mini DV)

Availability

  • The targeted availability of this service is twenty-four hours a day, seven days a week (24x7).
  • Users of the service should expect occasional but infrequent service interruptions or slowdowns, both planned and unplanned.
  • Where it is necessary to schedule system maintenance that necessitates a service outage, ITS will do this outside of regular business hours whenever possible.
  • Please check the ITS Notification page for information about unplanned service outages.
  • Standard Hours of Operation

Service Level Objective

Please see the links below for Service Level Objectives:

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

Help & Support

Additional information and help is available by contacting:

Dave Smith
613-533-6572
[email protected]

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